Banking
Posted: Fri Dec 31, 2021 5:47 pm
This isn't strictly about French administration but I couldn't think of anywhere else to post it.
I have been using LaPoste Banque for a number of years now with no complaints at all. In recent months they have started pushing something called Certicode and Certicode Plus which is their version of the EU's new 2FA bollox that is meant to make us all safer with online banking, etc. Their interpretation of this compliance is that as part of the usual logging in procedure they will send a security code to the customer's mobile phone that has to be received and entered to complete the log in. Tiresome, yes, but for most people it is doable. For me, with no network signal at the house it is not going to work. I/we have a mobile number as part of the SOSH deal but that doesn't solve the network problem. For a time there was a device that we had to buy called a Femtocell, a box that would route mobile calls through our Orange Livebox. Then Orange stopped the service. The only solution then was to buy a new mobile phone. One from a list of fairly expensive ones listed on the Orange website. Since the Mrs. needed a functioning mobile to receive messages from family we threw the required dosh at a new "smart" phone that will get network access via our wifi router.
Now I find that some time in the new year I will not be able to access my LaPoste account without buying yet another phone and sign up for another mobile account to get it up and running. Wife also has a LaPost account and will need to register the new phone to keep access to her account, the bank not allowing two different accounts to use the same mobile number. I understand that every human on the planet is required to have a mobile phone surgically implanted from birth these days but no thought has been given to the costs involved or the poor network coverage in rural areas. I have been sending emails to the bank for months and getting nowhere. Most of the time it is clear that they haven't read the email they are supposedly responding to. Bottom line?
Can anyone recommend an alternative to LaPoste Banque that doesn't require ownership of a smartphone and doesn't require a minimum balance or minimal monthly input? LaPoste was very convenient and had the cheapest fees but they are no longer feasible for me.
I have been using LaPoste Banque for a number of years now with no complaints at all. In recent months they have started pushing something called Certicode and Certicode Plus which is their version of the EU's new 2FA bollox that is meant to make us all safer with online banking, etc. Their interpretation of this compliance is that as part of the usual logging in procedure they will send a security code to the customer's mobile phone that has to be received and entered to complete the log in. Tiresome, yes, but for most people it is doable. For me, with no network signal at the house it is not going to work. I/we have a mobile number as part of the SOSH deal but that doesn't solve the network problem. For a time there was a device that we had to buy called a Femtocell, a box that would route mobile calls through our Orange Livebox. Then Orange stopped the service. The only solution then was to buy a new mobile phone. One from a list of fairly expensive ones listed on the Orange website. Since the Mrs. needed a functioning mobile to receive messages from family we threw the required dosh at a new "smart" phone that will get network access via our wifi router.
Now I find that some time in the new year I will not be able to access my LaPoste account without buying yet another phone and sign up for another mobile account to get it up and running. Wife also has a LaPost account and will need to register the new phone to keep access to her account, the bank not allowing two different accounts to use the same mobile number. I understand that every human on the planet is required to have a mobile phone surgically implanted from birth these days but no thought has been given to the costs involved or the poor network coverage in rural areas. I have been sending emails to the bank for months and getting nowhere. Most of the time it is clear that they haven't read the email they are supposedly responding to. Bottom line?
Can anyone recommend an alternative to LaPoste Banque that doesn't require ownership of a smartphone and doesn't require a minimum balance or minimal monthly input? LaPoste was very convenient and had the cheapest fees but they are no longer feasible for me.
